2018 Key Facts and Figures


frontline supervisors trained through our People First Program


hours of training provided through our People First Program


rates and TRIR below industry averages


reduction in severe incidents (U.S.)

The success of our company starts with the success of our people. For the past decade, we have focused on providing a safe and well-managed workplace that presents the best opportunity for our team members to thrive and have a better future. We are humbled by our committed and dedicated workforce of more than 100,000 team members—63,660 who are based in the U.S. and Puerto Rico, 2,900 in Canada, 10,670 in Mexico, 13,650 in Europe and 9,450 in Australia and New Zealand. Ninety-nine percent of our team members work in our production facilities, and 1 percent work at the JBS USA corporate offices around the world.

At JBS USA, we strive to serve as a progressive and responsible employer that our team members can be proud to work for. To consistently be the best in all that we do, we are committed to hiring, retaining and developing team members who are dedicated to our Mission, Vision, Strategy and Beliefs. We are focused on promoting all aspects of our team members’ well-being, including improving health and safety, diversity and inclusion, recruitment and retention and leadership development.

Team member health and safety is a key area of attention for our business and critical to the overall well-being of our team members. As such, it is a high-priority area in our 2020 sustainability strategy, and we have developed aggressive goals to ensure that team member health and safety continue to be prioritized from the frontline to executive management. Each business unit in the U.S. and Canada has developed a team member health and safety 2020 goal, and those goals form our JBS USA 2020 team member health and safety goal.


Team Member Health and Safety

We achieved a 16.3% reduction in 2018, surpassing our goal of 10%.

*Goal set for our U.S. and Canadian facilities 

Our Management Approach

Strong management is critical to our long-term success and fundamental to building trust within our company and externally with our stakeholders. Our managers are available to our team members to discuss any issue and reinforce the culture of respect that we strive to instill throughout JBS USA. All management policies and programs are annually reviewed by management teams, and specific team member issues are reviewed weekly or as frequently as necessary to address issues.

To ensure that our policies and programs are functioning correctly, JBS USA measures and evaluates leading and lagging health and safety, turnover, absenteeism and overtime indicators each week. This allows us to make immediate adjustments if necessary and make sure that team member health, safety and working conditions are upheld and implemented according to our high standards across all facilities.

We operate all of our facilities in compliance with labor and human rights laws and adhere to strict internal policies and programs that provide additional guidance to best serve our team members. JBS USA condemns and does not tolerate child labor or degrading conditions in the workplace that could put our team members’ health or lives at risk. We uphold all applicable wage and hour laws, such as minimum wage and overtime compensation, and all legally mandated benefits. We also respect our team members’ rights of association, of joining labor unions and of collective bargaining. In 2018, 62 percent of our team members working in the U.S. and Puerto Rico, 90 percent in Canada, 75 percent in Mexico and 35 percent in Europe were covered by collective bargaining agreements, and 100 percent of team members in Australia and New Zealand were covered by collective bargaining agreements or Modern Federal Awards.

Our Code of Conduct and Ethics

In 2018, JBS USA adopted a revised Code of Conduct and Ethics, which establishes clear guidelines and standards for ethical behavior to ensure appropriate workplace conduct, efficient and safe operations and the well-being of our team members. All JBS USA team members receive annual in-person, online or video-based training on the Code of Conduct and Ethics.

“Our commitment is to hire the right people, train them the right way, treat them the right way, keep them safe, show them the pathway to JBS success, encourage them to grow and invest in the communities and programs that impact their lives.” 

Mohsine (Moh) Gdid
Director of Human Resources, Beardstown, IL, pork production facility

The JBS USA Code of Conduct and Ethics applies to all team members. The Code has policy for each of the company’s major risk areas, including team member safety, food safety, environmental compliance, animal welfare, corporate ethics, workplace conduct and taxation and finance. All JBS USA managers are responsible for enforcing the Code of Conduct and Ethics in their divisions.

In addition to Code of Conduct and Ethics training, new team members also receive an employee handbook during their orientation onboarding and must abide by our policies regardless of their position in the company. Corrective actions for violating the Code or company policies include coaching, written warnings, final written warnings and, if necessary, the termination of a team member’s employment. Serious violations such as theft can result in immediate termination.

Greeley, CO, Beef Facility

Our Open Door Policy and Ethics Line

Each JBS USA facility has both anonymous and non-anonymous ways to report grievances. Team members can bring their concerns directly to management, without retaliation or fear of retaliation. With our Open Door Policy, full- and part-time team members are encouraged to bring any issues that they feel are impacting their performance or the general working environment to their supervisor or the Human Resources department. Team members are also encouraged to talk with their supervisor about situations when they feel they have not been treated fairly.

In 2018, JBS USA adopted an updated team member reporting system, the Ethics Line. The JBS USA Ethics Line is available in every country in which the company operates and is provided in 11 languages to accommodate our diverse workforce. Through the Ethics Line, all JBS USA team members have access to a toll-free phone number and an online platform to securely and confidentially report all work-environment concerns, unethical behavior or policy violations.  Reporting can also be done anonymously. In 2018, 1,720 Ethics Line reports were filed, investigated and closed, with appropriate personnel or other administrative action taken where warranted as a result of the report investigation.

All team members are introduced to the Open Door Policy and Ethics Line during new-hire orientation, and all new managers discuss the Policy and related procedures with senior management when they assume their roles. Using data from Open Door Policy discussions and Ethics Line reports, we monitor overall team member perceptions. We also regularly conduct team member surveys so that we maintain an accurate understanding of team member engagement, perceptions and attitudes with regard to a variety of work-related topics, including pay and benefits, scheduling, safety and satisfaction with supervisors.

Town Hall Meetings Keep Our Open Door Policy Top of Mind

To maintain a culture of trust and respect, we offer opportunities for our team members to provide feedback during Roundtable or Town Hall Meetings, to which team members from every department are invited and given the opportunity to meet with management to ask questions, express concerns and present solutions. Team members are reminded of our Open Door Policy at all meetings. Minutes are taken during each meeting, and follow-up plans are made for any identified action items. We address all action items within a reasonable time frame, providing feedback to any team member who may have raised a concern.

Our 2018 Stories

See how we’re building a culture of health, safety, diversity and leadership with team members.

Map of Canada with a location pin indicating Brooks, Alberta

TQM Program

JBS Food Canada

In 2018, JBS Food Canada partnered with Medicine Hat College (MHC) to launch a new development program, Total Quality Management (TQM), giving team members the opportunity to build their leadership skills while influencing business operations. Divided into four levels, the program gives accepted team members the chance to work their way up from beginner to…

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Map of Australia with a location pin indicating the Longford facility

26TEN Project

Longford, TAS, Beef Production Facility

In 2018, team members from JBS Australia Longford attended a morning gathering at Government House, the official residence of the Governor-General of Australia, in recognition of the 26TEN Project, a program for businesses, community groups and governments to assist employees with their reading, writing, numeracy and communications skills. In 2016, the Longford team committed to…

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Map of the United States of America with a location pin indicating Souderton, Pennsylvania

Building Meaningful Relationships and Getting Results

Souderton, PA, Beef Production Facility

Meiling Sicard, a Fabrication Supervisor at our Souderton beef production facility, is one of the many JBS USA team members who displays the qualities needed to generate results and have a positive impact on plant operations. Joining the company in 2000, Sicard worked her way up through the ranks from an hourly role to her…

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Map of Australia with a location pin indicating the Caroona, NSW feedlot

Australian Rural Leadership

Caroona, NSW, Feedlot

In 2018, the JBS Australia Caroona feedlot’s Feeding Supervisor, Nicole Radcliffe, graduated from the Australian Rural Leadership Foundation’s TRAIL (Training Rural Australians In Leadership) program. Throughout the course, Nicole learned how to step back and review the structure of how things are done and decide how things can be done better. Feedlot Manager Richard Nicholls…

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